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Delete your Rewarding account
You can delete your account and its data on our servers at any time, in the app or by email.
In the app
- Open Rewarding and make sure you are signed in to the account you want to delete.
- Go to Settings → Preferences and tap Delete cloud account.
- Type DELETE and confirm.
Deletion takes effect immediately and cannot be undone. You are signed out on all devices.
What is deleted
- Your account: email address, account ID, Apple or Google sign-in links, and all sessions.
- Your profile nickname and avatar.
- Records synced to official cloud and their change history, encrypted snapshots and the recovery hold.
- Purchase and entitlement records, and stored purchase references, on our server.
- Friend connections, invitations, shares, co-stay consents, automatic-sharing settings and friend updates — for you and for the other person.
- Push notification registrations, the OneDrive connection and its Microsoft tokens, feedback delivery receipts, pending sign-in codes and rate-limit counters.
- If you used Sign in with Apple, we revoke Rewarding’s access to your Apple Account. If Apple cannot be reached, we retry for up to 30 days.
What is not deleted
- App Store subscriptions are not cancelled. Cancel them in Settings → your name → Subscriptions, or at apps.apple.com/account/subscriptions. Your purchases stay with your Apple Account and can be restored without a Rewarding account.
- Records on your iPhone. Delete them in the app, or delete the app.
- Backups in your own iCloud or OneDrive, and files you exported. Delete them in Settings → Sync & backup before deleting your account, or directly in iCloud or OneDrive.
- Copies of shared information that friends have already saved, and passes you added to Apple Wallet.
- Emails you sent to support. Ask us and we will delete the copies we hold.
- Server backups, which rotate out within 7 days.
- Permissions you gave Google or Microsoft. Remove Rewarding in your Google Account or Microsoft account settings if you wish.
- For TestFlight gift codes only: a marker that a code was used, with no link to you, so that it cannot be redeemed again.
Request deletion by email
If you cannot use the app, email feedback@rewarding.life from the address on your account (for Hide My Email, the relay address) with the subject “Delete my account”. We will verify that you own the account — for example by sending a code to that address — and confirm when deletion is complete, within 30 days. Do not send passwords.